Room Concierge
A concierge in every guest room
Guests scan a small card in their room and get answers in your own words, at any hour. Wi-Fi, breakfast, check-out, where to eat. Anything you haven't covered comes straight to you, with the room number.
"Try it yourself" opens Room 4 at Kliprug House, our sample guesthouse. Ask it anything.
Kliprug House
Room 4
Welcome. Ask anything about your stay, or tap a question below.
What's the Wi-Fi password?
The network is Kliprug-Guest and the password is fynbos2026. The signal is strongest in the lounge and on the stoep.
Can we have breakfast earlier tomorrow?
- No app to download
- No guest login
- No guest details kept
- Made in Paarl
How it works
Four steps from card to answer
A card in every room
Each room gets its own printed card with a QR code. The card never shows the answers, so it never goes out of date.
Guests scan and ask
The camera opens a page with your guesthouse's name at the top. Guests tap a common question or type their own.
Answers in your words
Room Concierge answers only from what you've written, keeping your wording wherever it can.
Anything else comes to you
You get an email with the question and the room number. The guest gets a button to message you on WhatsApp.
The rule it never breaks
If it doesn't know, it doesn't guess. It asks you.
Room Concierge only answers from what you've told it. When a guest asks about something you haven't covered, it says so, passes the question to you and tells the guest how to reach you.
Requests always come to you as well. An earlier breakfast, a late check-out, an extra blanket: it never promises anything on your behalf. Those decisions stay yours.
For owners
Fewer interruptions, and a clear view of what guests ask
Your evenings back
The everyday questions are answered without you: the Wi-Fi at 22:00, breakfast times at 6:30, where to eat on a Sunday. You only hear about the ones that need you.
A short email at 7 each morning
How many questions guests asked, which ones came to you, and what people asked about most. If guests keep asking about something you haven't covered, you'll see it.
Change an answer in seconds
Breakfast moved? Pool closed for repairs? Change it once on your phone and every room's page shows the new answer straight away.
Your guests' privacy respected
Guests never give their name, number or email address. Room Concierge keeps only the room, the question, the answer and the time.